Privacy Policy

Last Updated: 27/01/2025

Little Explorers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit or interact with our website (“littleexplorers.com”) and ensures compliance with the General Data Protection Regulation (GDPR). By using our website, you agree to the terms of this policy.

1. Data Controller Information

2. Data We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Account Information: Username and password (if you create an account).
  • Payment Information: Payment details (processed securely by third-party payment providers; we do not store payment card details).
  • Usage Data: IP address, browser type, operating system, pages visited, time spent on the site, and other technical data.
  • Order Information: Product purchases, preferences, and history.
  • Cookies and Tracking Technologies: To improve your experience and analyze website performance.

3. How We Use Your Data

We use your data to:

  • Process and fulfill orders, including payment and delivery.
  • Provide customer support and respond to inquiries.
  • Improve our website and customize user experience.
  • Send promotional communications (if consent is provided).
  • Ensure website security and prevent fraud.
  • Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual Necessity: To fulfill your orders or provide services.
  • Consent: For marketing communications (you can withdraw consent at any time).
  • Legal Obligations: To comply with applicable laws and regulations.
  • Legitimate Interests: To enhance user experience and improve business operations.

5. Data Sharing

We may share your data with:

  • Service Providers: Third parties who assist with payment processing, order fulfillment, marketing, or website analytics.
  • Legal Authorities: If required to comply with legal obligations or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that all third parties comply with GDPR standards and process data securely.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).
  • Restriction: Request the restriction of data processing under certain conditions.
  • Portability: Request a copy of your data in a structured, machine-readable format.
  • Objection: Object to data processing for marketing or other legitimate interests.
  • Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at privacy@little-explorers.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please review our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to secure your data, no system is completely foolproof, and we cannot guarantee absolute security.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

11. Children’s Privacy

We prioritize the protection of children’s data. Our website is intended for adults making purchases for children. We do not knowingly collect data from children under the age of 16 without parental consent. If you believe a child has provided us with personal data, contact us at privacy@littleexplorers.com, and we will take prompt action to delete it.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, with the “Effective Date” updated accordingly. Please review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting Little Explorers with your data. We are committed to protecting your privacy and ensuring a secure shopping experience.